Refund Policy

1. No Refund Policy

RDP.cheap, operated by parent company IXRoot, maintains a strict no-refund policy for all services. By purchasing our services, you agree that all sales are final and non-refundable.

2. Exceptions for Special Causes

While we generally do not offer refunds, we reserve the right to grant exceptions or provide a refund at our sole discretion for special causes or extenuating circumstances. Any such exceptions do not imply an obligation to grant future refunds.

3. How to Request an Exception

If you believe your situation warrants a special exception, contact our support team and include:

• Order number or invoice ID.
• Purchase date.
• A detailed reason explaining your special circumstance.

Any approved refunds are sent exclusively to the original payment method.

4. Changes to This Policy

RDP.cheap may update this Refund Policy at any time. Updated versions become effective when posted on this page.